Refund policy

Fuel & Fire Return Policy

We stand behind our products and want you to be completely satisfied with your purchase. If you need to make a return, please review our policy below:

✅ Returns Accepted Within 14 Days of Purchase – You have 14 days from the delivery date to request a return.

🚫 Unused & Undamaged Items Only – Returns must be unused, unmodified, and in original condition. Any item showing signs of wear, installation, or damage is not eligible for return.

📦 Return Shipping – Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.

💰 Refunds – Once we receive and inspect your return, we’ll process a refund to your original payment method within 5-7 business days (minus any shipping fees).

⚠️ Final Sale & Custom Orders – Any custom-made or clearance items are final sale and cannot be returned.

➡️ To start a return, contact us at support@fuelandfire.com with your order number and details. We’ll guide you through the process!